Customer Survey Questionnaire Please take a few moments of your time to complete this survey. Your opinion is highly valued as an important measure of our efforts to deliver total customer satisfaction. Please check the most appropriate box. Customer Name: Employer: Moved From: Moved To: Telephone: Email: 1. How often did your Relocation Coordinator keep you informed of all details relating to your relocation? All the timeMost of the timeSome of the timeNot at all Comments: 2. How would you describe Move Dynamics service? ExcellentAbove AverageAverageBelow AveragePoor Comments: 3. Did the removalist keep you informed of details throughout the relocation? All the timeMost of the timeSome of the timeNot at all Comments: 4. Did the removalist perform the relocation in a professional way? All the timeMost of the timeSome of the timeNot at all Comments: 5. Please rate the overall performance of the removalist selected during the relocation? ExcellentAbove AverageAverageBelow AveragePoor Comments: 6. Can you suggest ways in which our service could be improved?
